If you are unsatisfied with your purchase from Resility Health LLC for any reason, you have 30 days from the date of delivery to request a full refund. You may return any product purchased on resilityhealth.com (“Product”).
To qualify for a refund, all the following conditions must be met:
- A return shipping address must be requested from our customer service team within 30 days of the delivery date. To request the shipping address, email firstname.lastname@example.org.
- Returned product(s) must be in good physical condition (not physically broken or damaged).
- All accessories originally included with your purchase must be included with your return.
- Your full name and shipping address and the reason for return must be included along with your returned product.
Additional terms and conditions:
- Shipping and handling charges and taxes paid (e.g., state, customs, VAT) are not refundable.
- You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to Resility Health LLC.
- If you return a Product to Resility Health LLC without all parts included in the original package, Resility Health retains the right to either refuse delivery of such return, or charge you either a restocking fee of 15% of the original price of the product or the retail value of the missing accessories, whichever is higher.
- Refunds will be processed and paid within 5-7 business days of Resility Health’s receipt of the Product.